Hi, I'm Ranielson Dungo — a E-Commerce Operations & Executive Virtual Assistant with 4+ years of customer support and 3 years in e-commerce
for US brands. Skilled in Amazon, Shopify, TikTok Shop, product listing optimization, inventory management, and
fulfillment. Improved traffic by 40%, conversions by 25%, and maintained 98–99% order accuracy using CRM and
automation tools.
My skills :
Amazon & Shopify Seller Central
Product Listing Optimization(SEO)
Inventory & Order Fulfillment
Customer Support(Email & Chat)
CRM Management
Work flow Documentation
Calendar Management
Refund and & Dispute Resolution
Results-driven support:
Handled 100+ customer inquiries weekly
Managed accurate records across multiple tools and databases
Supported fast-moving workflows with strong attention to detail
Tools I use:
Shopify Amazon |Seller Central |WooCommerce | TikTok Shop |Helium 10 |Zik Analytics |HubSpot
Zendesk |Gorgias |Klaviyo |Google Workspace |Microsoft Office |Canva |Slack |Zoom
I’m reliable, organized, and easy to work with.
If you need someone who gets things done fast and accurately — I’m ready.
