Highly proactive operations professional with 11 years of experience in a fast-paced, high-stakes environment of casino slot (EGM) operations. Proven ability to manage area operations, ensure regulatory compliance, handle customer complaints, complex schedules, execute events and promotions, while maintaining accurate records; And support leadership with data-driven insights. Adept at multitasking, prioritization and working under pressure. Eager to learn, to continuously improve, and to expand my skills. Seeking to transition into a virtual role supporting business leaders with operations and administrative management.
