Dedicated and detail-oriented Support Analyst with over 10 years of experience in customer service, technical support, and IT operations. Experienced in handling ticket management, user account administration, troubleshooting, and system support using tools such as Workday, ServiceNow, Jira, Azure Active Directory, Google Workspace, and Microsoft 365.
I have a strong background in resolving technical issues efficiently while maintaining excellent customer service. I am highly organized, reliable, and capable of working independently in remote environments.
I am currently seeking remote opportunities as a Technical Virtual Assistant, IT Support Specialist, or Operations Support Assistant where I can contribute my technical expertise and administrative skills to help businesses operate efficiently.
