Hi, I’m Mary Jane, with a background in customer support and currently building my skills in Virtual Assistance through self-paced training and hands-on practice projects.
I previously worked in customer support roles where I handled customer concerns through phone, email, and chat support, along with follow-ups, account updates, scheduling, and record management. I’m experienced in handling customer concerns calmly and professionally, helping resolve issues efficiently while creating a positive customer experience.
Through my VA training, I gained hands-on practice with:
• Email and calendar management
• Data entry and file organization
• CRM tools and lead tracking
• Basic GoHighLevel workflows
• Customer support and administrative tasks
Here’s how I can help your business:
• Customer support (phone, email & chat)
• Email and calendar management
• Scheduling and follow-ups
• Data entry and organization
• CRM updates and lead tracking
• Basic GoHighLevel support
I’m organized, dependable, easy to work with, and always willing to learn new tools and systems. I enjoy supporting behind-the-scenes operations, staying organized, and helping businesses provide excellent customer experiences.
