Results-driven Customer Service and Technical Support professional with solid experience in the BPO industry, supporting customers through phone, email, chat, and web-based platforms. Skilled in customer care, troubleshooting, appointment setting, CRM documentation, billing support, and issue resolution. Recognized for strong communication, professionalism, adaptability, and delivering high-quality service in fast-paced environments. Committed to customer satisfaction, team success, and continuous improvement.
