- Dynamic professional with 6 years of experience as a Virtual Assistantt at a Hong Kong–based consulting agency, providing client support and administrative operations.
- Proven track record as a Quality Assurance Specialist, adept at monitoring customer interactions, ensuring service excellence, and implementing workflow improvements. Skilled in identifying gaps, driving efficiency, and fostering positive client relationships to elevate organizational performance
- Customer service, working as a member support representative for hotel, flight, and car rental reservations.
