Detail-oriented Healthcare Virtual Assistant with hands-on experience in patient scheduling, insurance verification, prescription processing support, and medical billing assistance. Proficient in EMR/EHR systems and HIPAA compliance, ensuring accurate and confidential patient communication.
I help businesses streamline operations, eliminate repetitive tasks, and improve efficiency through AI-powered automation and system integration.
With experience in Make (Integromat), n8n, Zapier, GoHighLevel, and various AI tools, I design and implement automated workflows that connect CRMs, communication platforms, databases, forms, and business applications into a seamless ecosystem. My expertise includes process mapping, workflow automation, lead management systems, AI-powered customer journeys, prompt engineering, and business process optimization.
I specialize in building scalable automation solutions that reduce manual work, improve response times, increase team productivity, and create more consistent customer experiences. Whether it's automating lead follow-ups, client onboarding, task management, data synchronization, reporting, or AI-assisted workflows, I focus on creating systems that save time and support business growth.
Customer service professional with solid BPO experience supporting healthcare accounts, including CVS Aetna SilverScript. Skilled in eligibility verification, data entry, and managing high-volume interactions while maintaining accurate documentation.
Reliable, organized, and committed to delivering efficient, patient-centered remote support.
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