I am a Computer Science graduate who thrives at the intersection of technical logic and human negotiation. My professional background spans the high-stakes environment of debt collections, the fast-paced world of call centers, and the high-touch service of concierge work. I specialize in solving complex problems—whether they are rooted in a database or a difficult conversation. I bring a rare combination of technical literacy, de-escalation expertise, and a results-driven mindset to every team I join.