Hi, I'm ----------- — a Tech-Savvy Virtual Assistant and Automation Specialist.
I have over six years of experience in the tech and virtual support space, combining expertise in RPA development, remote administrative work, customer service, and creative media. My background allows me to support businesses with both technical automation and day-to-day operational tasks.
As a Certified Blue Prism Developer, I’ve built and supported automation solutions that streamline processes, reduce errors, and boost productivity. I also have hands-on experience with UiPath and Power Automate.
On the virtual assistant side, I’ve worked with Shopify stores to handle backend operations and order fulfillment using Oberlo, Dropified, and DSers. I’m well-versed in customer service platforms like Gorgias, Freshdesk, Zendesk, Re:amaze, and Richpanel, managing both email and live chat support.
My admin experience includes working with Google Sheets (using advanced formulas and automation), CRMs like Copper, Podio, and ClickUp, as well as project management tools like ----------- and Trello.
In addition to my technical and administrative work, I offer creative skills in video editing, graphic design, and digital content creation. I’m proficient in Adobe Premiere Pro, Photoshop, Canva, Illustrator, and CorelDraw. I also hold certifications in Social Media Marketing and SAP Design Thinking.
I’ve also supported real estate professionals through skiptracing and docket file analysis, helping them find qualified leads and manage case-related research efficiently.
I am committed to continuous learning and delivering high-quality results in every project I take on. I look forward to bringing value to your team through a combination of technical skill, reliability, and creative problem-solving.Resume:
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