Customer Service Specialist with 10+ years of experience in telecommunications, healthcare, and market research. Known for strong English communication, empathy, and a 95% customer satisfaction rating. I have also worked as a Quality Analyst, coached agents, and conducted outbound calls — giving me a solid foundation for appointment setting roles. As a Virtual Assistant, I can handle email management, scheduling, data entry, and CRM updates using Google Workspace and Salesforce. Detail-oriented, reliable, and available full-time across US, UK, and AU time zones.
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