Hi there! I am a remote specialist who combines technical problem-solving with senior-level administrative expertise. If you require a highly organized partner to optimize your day-to-day operations and keep critical tasks on track, I am here to help.
My career is defined by clear, efficient communication and the trusted ability to handle high-stakes responsibilities. My background includes a promotion to Tier 3 Healthcare Escalations, navigating the complex landscapes of Medical and Rx Claims, as well as serving in National Retail Support, where I authorized critical hardware upgrades and credit overrides for store dealers.
I excel in administrative and non-voice back-office roles where precision and organization are paramount. Whether orchestrating complex team workflows or ensuring flawless data integrity, I apply a structured, results-oriented approach to every task.
Tech Stack & Core Skills
Project Management: Notion, Asana, Trello
Productivity & CRM: Google Workspace, Salesforce CRM
Scheduling & Tools: Calendly, Zoom
Expertise: Email & Chat Support, Workflow Optimization, Exceptional Attention to Detail
#customersupport #billingspecialist #techsupport #nationalretailsupport
-----------
Verified
