Virtual Assistant | Medical VA | Customer Service Specialist | Data Entry Expert
Overview:
Hi! I’m Richelle, a Registered Psychometrician with experience in virtual assistance, medical administration, and customer service. I help businesses stay organized, efficient, and client-focused by handling administrative tasks, managing communications, and ensuring accurate data processing.
I have hands-on experience working with US-based medical accounts, where I performed tasks such as email management, patient coordination, insurance verification, scheduling, and medical billing support. I am also experienced in high-volume customer service environments, handling inbound and outbound calls, resolving concerns, and maintaining excellent client relationships.
I am detail-oriented, highly organized, and committed to delivering accurate and timely results. I adapt quickly to new tools and processes, and I always strive to improve efficiency in every task I handle.
Skills & Expertise:
Virtual Assistance & Administrative Support
Medical Virtual Assistance (Scheduling, Insurance Verification, Billing Support)
<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Data Entry & Database Management
Customer Service (Inbound & Outbound)
Microsoft Office (Word, Excel, PowerPoint)
Report Writing & Documentation
HIPAA Compliance Awareness
Strong Written & Verbal Communication
Work Experience Highlights:
Virtual Medical Assistant for US-based clients (medical-legal and mental health accounts)
Customer Service Representative handling billing, disputes, and account concerns
Experienced in managing high-volume tasks while maintaining accuracy and professionalism
Why Hire Me?
I bring a combination of healthcare knowledge, administrative expertise, and customer service experience. I am reliable, efficient, and dedicated to helping your business run smoothly. I value confidentiality, professionalism, and continuous learning to deliver the best results.
