I am a skilled customer service professional specializing in non-voice support and an experienced recruitment professional with six years of combined experience in chat support and recruitment outsourcing. I worked for three years as a Chat Support Representative at Sutherland Tarlac handling the Amazon Retail account, where I provided customer support through live chat and email. My responsibilities included order tracking, refund processing, problem resolution, and ensuring customer satisfaction. I am skilled in customer service, chat and email support, CRM tools, ticketing systems, data entry, and multitasking in fast-paced environments.
I also have three years of experience in recruitment outsourcing with Foundever, where I gained experience in the full recruitment process, including candidate sourcing, resume screening, interview scheduling, applicant coordination, employee referral programs, onboarding assistance, and Applicant Tracking Systems (ATS). I am knowledgeable in recruitment coordination, administrative support, documentation, reporting, and handling multiple applicants efficiently.
I am looking for a full-time position where I can contribute my experience to team success and help drive smooth operations behind the scenes.
Let’s collaborate, learn, and turn your to-do list into done.
Reach out today and let’s start making your business more efficient together.
