Customer Support and Technical Support Specialist with 3+ years of experience delivering phone, email, and chat support in high-volume environments. Experienced in troubleshooting technical issues, managing service requests, processing refunds, coordinating with internal teams, and maintaining accurate CRM documentation. Proven ability to resolve customer concerns efficiently while meeting performance metrics and delivering exceptional customer experiences. In addition to customer support, I am expanding my expertise in workflow automation using n8n to streamline repetitive tasks, improve operational efficiency, and support scalable business processes.
