Businesses don't just need someone to complete tasks. They need someone who can identify inefficiencies, improve operations, and build systems that help teams work smarter.
I specialize in combining AI automation, business intelligence, and advertising operations to solve operational challenges and turn data into actionable business decisions.
My career began in customer operations before transitioning into Business Intelligence, where I supported the TikTok Ads ecosystem by analyzing operational performance, developing executive reports, and collaborating with cross-functional stakeholders. Within 18 months, I was promoted into a managerial role, leading business reviews, partnering with Vendor Managers and leadership teams, driving reporting initiatives, and identifying process improvements that supported operational efficiency across multiple teams.
My experience includes working across various areas of the TikTok advertising ecosystem, including Ads Manager, Business Center, ad account operations, policy enforcement, commerce, billing, seller operations, and customer support workflows. This gives me a strong understanding of the operational side of digital advertising and the challenges businesses face as they scale.
Beyond advertising operations, I've also worked as a System and Methods Analyst, improving reporting processes, analyzing operational incidents, and developing KPI dashboards, as well as a Data Virtual Assistant supporting CRM management, operational reporting, and business administration for a U.S.-based company.
Today, I help businesses simplify operations through automation, improve visibility with meaningful reporting, and build scalable processes that reduce manual work and support better decision-making.
If you're looking for someone who thinks strategically, communicates effectively with stakeholders, and delivers practical solutions that improve business operations, I'd love to help.
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