Customer & Technical Support Analyst | Content QA & Trust Safety Specialist
Senior Support & Quality Analyst with 10+ years of BPO experience, blending 5 years of multichannel customer service and technical support with 5+ years in digital safety and content QA.
Combines 2 years of hands-on content rating with 3+ years as a second line of defense in Quality Support—specializing in technical troubleshooting, content audits, rater coaching, policy calibrations, and upholding platform integrity at scale
