I’m a Registered Nurse and a Certified Medical Virtual Assistant through Sync2VA, with over five years of experience in healthcare, medical billing, administrative support, and quality operations.
Throughout my career, I’ve learned that excellent healthcare support is more than simply completing tasks. It’s about accuracy, confidentiality, compassion, and making sure every patient and every record is handled with care.
Most recently, I worked as a Medical Biller, where I handled hospital billing concerns, reviewed UB forms and transaction reports, followed up on denied and rejected claims, and coordinated with facilities to support accurate and timely billing processes.
I also have extensive experience in Quality and Training, where I monitored calls and cases, conducted quality evaluations, performed root cause analysis, coached tea-----------mbers, and contributed to process improvement. These experiences strengthened my attention to detail, communication, problem-solving, and ability to work with sensitive information.
As a Certified Medical Virtual Assistant, I have trained in appointment scheduling, medical transcription, live scribing, EHR documentation, medical terminology, prescription refill workflows, and HIPAA-compliant handling of patient information.
I look forward to the opportunity to work with you.
