I am a reliable Customer Support Specialist and Virtual Assistant with 1.5+ years of experience in e-commerce.
I handle customer support tickets, order tracking, and issue resolution. I have experience assisting European customers (Sweden, Netherlands, Poland, Germany) using DeepL and ChatGPT for clear communication.
I am familiar with Shopify, Gorgias, Reamaze, Trello, Google Sheets, and -----------. I also track shipments using Yun Express, Parcel App, and local couriers.
I can also create simple social media graphics and short videos using Canva and CapCut.
I am organized, a fast learner, and easy to work with. I am looking for a long-term opportunity where I can help your business run smoothly.