Hi! I’m Nathan, an IT Support / Systems Engineer with 5+ years of experience supporting users and business IT environments.
I specialize in troubleshooting Windows, Microsoft 365, Active Directory, Entra ID, networking, email, printers, applications, and general IT issues. I’m comfortable handling everything from everyday user problems to high-priority incidents and working independently to find practical solutions.
I also have hands-on experience managing my own Linux servers, Docker environments, virtualization, networking, backups, DNS, VPNs, and cloud-based services—so I’m not limited to basic helpdesk support.
I’m reliable, responsive, detail-oriented, and focused on resolving issues rather than simply closing tickets. Whether you need ongoing IT support, remote technical assistance, troubleshooting, or help maintaining your systems, I’d be happy to help.
