I help US-based e-commerce and service businesses run smoothly behind the scenes. With 6+ years as an Executive VA and Back-Office Specialist, I've worked in Shopify, GoHighLevel, and Google Workspace — managing orders, onboarding clients, building SOPs, and keeping operations on track without needing to be micromanaged.
Results I've delivered: reduced transaction errors by 25%, maintained 99%+ accuracy on B2B accounts, handled 70–90 client interactions daily with 95%+ quality scores, and processed 100+ account changes weekly with zero SLA breaches.
I specialize in executive admin support, e-commerce operations, CRM management, and AI-assisted workflows. I hold a BS in Computer Science — I pick up new tools fast and think in systems. If you need a reliable, detail-oriented VA with a proven track record, let's talk.
Verified
