I provide reliable customer support for businesses that need consistent, high-quality client communication and issue resolution. With over two years of experience handling high-volume inquiries and escalations, I help teams maintain strong customer satisfaction through clear communication, organized workflows, and timely follow-ups.
I am experienced in email and chat support, escalation management, and administrative coordination. I use tools such as Microsoft Outlook, Microsoft Teams, Google Workspace (Docs, Sheets, Drive), Slack, Zoom, Google Meet, ChatGPT, Grammarly, Canva, CapCut, and standard CRM and ticketing systems to manage and resolve customer concerns efficiently.
I am available for full-time work and can align with US, UK, or AU time zones. I am based in the Philippines (GMT+8) and have a stable remote setup with reliable internet, backup connection, and a dedicated workspace.
I am looking for a long-term role where I can contribute to a team, grow with the business, and provide dependable support every day. I take ownership of my work, communicate clearly, and stay organized even in fast-paced environments. Employers can rely on me to handle customer interactions professionally and represent their brand with consistency and care.
