Dedicated and detail-oriented Virtual Assistant and IT professional with experience in application development, cloud engineering, administrative support, data management, reporting, and process automation. Skilled in working with structured workflows that require accuracy, problem-solving, and efficiency.
Proficient in Microsoft Office, Google Workspace, Excel (Advanced), Power BI, SQL, Power Automate, and VBA, with hands-on experience in data processing, workflow automation, and system support. Strong background in both technical development and operational support, allowing effective handling of data-driven and process-oriented tasks.
Experienced in supporting business operations, documentation, reporting, and system improvements in fast-paced environments. Known for strong communication skills, attention to detail, and ability to manage multiple priorities independently in remote setups.
• Administrative Support: Email Management, Calendar Management, Data Entry, Internet Research
• Operations Support: CRM Management, Project Coordination, Documentation, Workflow Support
• Data & Reporting: Excel (Advanced), Data Cleaning, Reporting, Power BI, SQL
• Automation & Tools: Power Automate, Power Apps, VBA, Python (Basic), Process Automation
• Business Tools: Microsoft Office Suite, Google Workspace, Salesforce CRM
• Creative Skills: Photo Editing, Video Editing, Basic Graphic Design, Content Enhancement
• AI Tools: ChatGPT, Microsoft Copilot, Claude Chat, Gemini
• Web & Technical Skills: API Basics, Web Development (HTML, CSS, JavaScript, PHP, MySQL)
• Customer & Support Work: Customer Support, Ticket Handling, Communication Support
