I’m a Customer Support & Retention Specialist and Virtual Assistant with nearly 3 years of experience supporting U.S.-based businesses across customer service, sales, technical support, billing, and back-office operations. I help businesses deliver exceptional customer experiences, resolve issues quickly, and retain loyal clients—all while managing emails, calls, tickets, and administrative workflows efficiently.
I thrive in fast-paced, metrics-driven environments, consistently maintaining high performance and meeting client expectations. With a strong focus on customer satisfaction, problem-solving, and operational support, I provide flexible, reliable virtual assistance that keeps businesses running smoothly.
If you’re looking for a dedicated professional to handle customer interactions, retention efforts, and administrative tasks while improving overall client experience, let’s connect!
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