Reliable and detail-oriented Virtual Assistant with 2+ years of experience in insurance administration, specializing in issuing Certificates of Insurance (COI). Currently a Trainer at Swak BPO Corp (for Inszone Insurance, LLC), mentoring new hires and ensuring accurate, timely document processing.
Proficient in Applied Epic, CSR24, Microsoft Office, Google Workspace, Zoom, Slack, and Teams. Skilled in client communication, data entry, workflow management, and administrative support.
I deliver professional, efficient, and accurate remote assistance, helping businesses stay organized and achieve results.
