I am a Healthcare Customer Service Representative with hands-on experience in handling prescription drug plans, patient inquiries, and insurance-related processes. I am trained in HIPAA compliance and have experience managing sensitive patient information with confidentiality and accuracy.
I am skilled in inbound call handling, insurance verification, documentation, and coordinating with healthcare providers. I am detail-oriented, organized, and capable of working in fast-paced environments while maintaining high-quality service.
I am seeking opportunities as a Medical Virtual Assistant where I can apply my healthcare support experience, improve workflow efficiency, and contribute to patient care and administrative operations.
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