I am a dedicated and results-driven professional with diverse experience in recruitment, logistics, and sales. I have worked as a Full Cycle Recruitment Coordinator in the Home Care industry, managing the entire recruitment process from sourcing candidates to onboarding newly hired caregivers. My responsibilities included posting job ads, sourcing qualified applicants through different platforms, conducting phone screenings and interviews, verifying documents and credentials, coordinating orientations, scheduling interviews, and maintaining communication with applicants throughout the hiring process. I also worked closely with clients and management to ensure staffing needs were met efficiently and on time while maintaining a positive candidate experience.
In the logistics field, I have extensive experience in Track and Trace, including handling high-risk shipments. I am skilled in monitoring deliveries in real-time, coordinating with drivers, brokers, dispatchers, and clients, resolving delays, tracking shipment status updates, and ensuring the safe and timely movement of goods. I have experience handling time-sensitive and high-value loads while maintaining accuracy, urgency, and professionalism under pressure.
As a Retention Sales Specialist, I have developed strong communication, customer service, and negotiation skills focused on maintaining client relationships, reducing customer churn, resolving concerns, and increasing customer satisfaction. I am confident in handling objections, de-escalating difficult situations, and turning challenges into positive customer experiences.
I am reliable, hardworking, organized, and quick to adapt to new systems and tools. I have strong multitasking abilities, excellent English communication skills, and the ability to work independently in fast-paced environments. I am committed to delivering high-quality work and contributing to the success of the team. I am currently seeking a long-term remote opportunity where I can apply my skills, grow professionally, and become a valuable asset to the company.
