I’m a customer service and collections specialist with 10+ years of experience in banking and BPO environments.
I handle 80–100 calls per day, including collections, account support, and issue resolution, while consistently meeting performance targets. I’ve been recognized as a top performer 5+ times for my results and reliability.
I specialize in early-stage collections on business equipment loans (1–2 months past due) and consistently meet my monthly quotas.
I can help with:
• Collections and payment follow-ups
• Skip tracing and locating hard-to-reach contacts
• High-volume inbound/outbound calls
• Customer support (phone, email, chat)
• CRM updates and accurate documentation
I’m comfortable handling difficult conversations, staying professional under pressure, and getting results.
I’m also available for flexible schedules, including US hours.
If you need someone experienced, dependable, and ready to contribute immediately, I’d be happy to work with you.
