I am dedicated and detail-oriented professional with over 10 years of experience in customer service and healthcare support, including 4 years as a Medical Virtual Assistant. I specialize in insurance verification, prior authorization, claims processing, and patient account management, helping healthcare providers streamline their administrative processes and improve workflow efficiently.
Throughout my career, I have worked with reputable companies supporting U.S healthcare accounts, handling tasks such as reviewing and submitting clean claim denials, verifying insurance coverage, and maintaining accurate records while ensuring HIPAA compliance.
I am proficient in tools such as EHR/EMR systems, CRM platforms, Zendesk, Slack, Google Sheets, and Zoom and I am always eager to learn new systems to better support my clients.
If you are looking for a dependable, proactive and experienced Virtual Assistant, I would be happy to help your business succeed.
