Customer Support & Recruitment Specialist| Email, Chat, CRM (Salesforce, Retool, Front)

Hi! I’m a detail-oriented and dependable Virtual Assistant with a strong background in customer service and recruitment.
I have several years of experience handling inbound calls, email, and chat support for international accounts including -----------, Expedia, McGraw Hill, Dick’s Sporting Goods, and T-Mobile. I specialize in providing excellent customer experiences while efficiently managing multiple tasks.

I also worked as a Recruitment Specialist, where I handled candidate screening, interview coordination, and database management skills that translate well into administrative and VA work.

Here’s how I can support you:<8efe80624d780eba0c6493ec45140364>Email and inbox management
Customer support (calls, email & chat)
CRM management (Salesforce, Retool)
Calendar management and scheduling
Data entry and organization
Recruitment and admin support

Tools I use:
Slack | Notion | Front | Salesforce | Retool | Zoom | Google Meet | Microsoft Teams | Loom | Microsoft Office

I am highly organized, quick to learn, and committed to helping businesses run smoothly. If you’re looking for someone reliable who can handle both customer support and admin tasks,
I’m here to help.