Dedicated healthcare professional with over 3 years of experience supporting U.S. patients through insurance verification, appointment scheduling, medical billing, claims processing, prior authorization, and patient support. I have experience working with healthcare providers and insurance companies while maintaining accurate CRM documentation and delivering compassionate, HIPAA-compliant service. As a former Team Leader, I also gained strong administrative skills in email management, task coordination, reporting, and team support.
I am now looking to transition into a non-voice Medical Virtual Assistant role, where I can apply my healthcare knowledge while continuing to grow professionally. I'm eager to learn new tools, processes, and best practices because I strongly believe in the saying, "Don't stop learning." I'm a fast learner, detail-oriented, adaptable, and committed to providing reliable, accurate, and high-quality support to healthcare providers and their patients.
