Results-focused Virtual Assistant with more than a year of hands-on experience enhancing efficiency in administrative, operational, and client support functions. Proficient in digital communication channels, productivity tools, and process optimization— successfully streamlined workflows, cutting average response time by 50%. Managed daily tasks and transactions for diverse projects, maintaining a 90% satisfaction rate across calls, chat, and email support. Delivers proactive coordination, strict adherence to guidelines, and data-driven adjustments to advance organizational goals.
