I am a reliable and detail-oriented Virtual Assistant with strong experience in appointment setting, outbound calling, and administrative support. I have supported a wellness clinic in the United States where I handled appointment scheduling, patient confirmations, follow-ups, and CRM documentation using tools such as Vagaro, BeeTexting, Outlook, and Microsoft Teams.
I also worked as a Telephone Interviewer with Dynata where I conducted high-volume outbound calls, followed structured scripts, and maintained strong performance metrics. I was recognized as one of the top Spanish telephone interviewers during my time with the company.
My strengths include communication, calendar management, customer service, CRM systems, and problem solving. I am comfortable working in fast-paced environments and maintaining professionalism when interacting with clients.
I am highly organized, dependable, and committed to helping businesses stay organized, improve client communication, and operate more efficiently.
