Hi! I’m Ralfh Porras, a hardworking, reliable, and results-driven professional with experience in lead generation, cold calling, sales, appointment setting, and customer service.
I have around 1 year of experience in lead generation, where I handled outbound calls to customers in the US and offered car warranty services. I worked in a target-driven environment, making around 300 calls per day, handling objections, building rapport, qualifying prospects, and consistently working toward weekly and monthly quotas.
I also have around 1 year of customer service experience with a US telecommunications company, where I assisted customers with billing concerns, account inquiries, troubleshooting, refunds, retention, and product recommendations. This experience helped me develop strong communication, active listening, problem-solving, and customer-handling skills.
Skills & Strengths
Cold Calling & Outbound Sales
Lead Generation
Appointment Setting
Prospecting & Lead Qualification
Follow-ups
Objection Handling
Customer Service
Sales & Upselling
Data Entry
CRM & Customer Account Management
Vici Dial
D365
Fast Learner & Coachable
Goal-Oriented and Consistent
I’m comfortable speaking with different types of customers and prospects, and I understand that successful lead generation requires consistency, patience, good communication, and proper follow-up.
I’m currently looking for a long-term opportunity where I can use my experience, continue developing my sales skills, and contribute to the growth of the company.
I’m available for full-time work, flexible with schedules, and ready to start as soon as needed.
