Healthcare Trainer with 3 years of experience delivering end?to?end training for U.S.
Healthcare processes including Benefits & Eligibility, Claims, Prior Authorization,
Utilization Review, and Rx Prescription Benefits. Backed by 5 years of BPO experience,
specializing in member and provider support, documentation, and performance
improvement. Strong background in facilitation, curriculum development, coaching, and
learner engagement.
Holds a Bachelor's degree in business administration (Marketing).
