Hi, I’m Flora May, a sales and customer relations professional with 15 years of experience in the automotive industry, specializing in lead management, client relationship building, sales coordination, and customer lifecycle support.
I previously worked as a Group Retail Manager in a Toyota Motor Corporation dealership group, where I handled inbound and outbound customer calls, appointment setting, financing coordination, trade-in processing, aftersales follow-ups, team supervision, reporting, and scheduling. I also managed sales funnels and customer pipelines using internal dealership systems.
I am now transitioning into remote work as an Automotive Sales VA / BDC / CRM & Admin Support. I am experienced in fast-paced customer environments, highly organized, and comfortable working in US-time zone schedules.
I am proficient in Google Workspace and currently training in HubSpot to further strengthen my CRM and lead management skills.
I am reliable, detail-oriented, a fast learner, and committed to helping businesses improve their sales process, lead handling, and client communication remotely.
