Remote operations and customer support professional with experience in billing coordination, service dispatch, account triage, invoicing, payment follow-up, CRM updates, ticket resolution, and client communication. Skilled in handling high-volume support across e-commerce, SaaS, travel, and global streaming accounts, managing service records, coordinating subcontractors, supporting sales and renewals, and maintaining organized daily operations in fast-paced remote and hybrid environments.
Skills Focus:
Customer Support
Operations Coordination
Billing Coordination
Account Triage
Invoicing Support
Payment Follow-up
Dispatch Coordination
CRM Management
Ticket Resolution
Admin Support
Inside Sales
Service Documentation
E-commerce & Travel Support
Subscription & Streaming Support