I am a Customer Service Representative for a Water Mitigation and Reconstruction Company for over 3 years, I specialize in calendar management, appointment bookings and coordination between clients and internal teams (Dispatch, Management) in the form of calls and emails. Collections Agent and Quality Assurance Analyst way back 2015 for a credit card company. In total, I have over 9 years of experience in the call center setting, I am looking to transition my career into being an Executive Virtual Assistant or a Virtual Assistant in general.
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