Hi, I’m Mariel, a dependable Omnichannel Customer Support and Operations Support professional from the Philippines with 6+ years of experience handling customer concerns, team coordination, staff training, and fast-paced daily operations.
I help businesses stay organised, respond to customers quickly, and keep workflows running smoothly.
My strengths include:
- Email and chat support
- Customer issue resolution
- Order follow-up and tracking
- Data entry and admin support
- Team coordination
- Google Workspace (Docs, Sheets, Drive)
- Fast learning of new systems and tools
- ChatGPT and AI-assisted workflows
I’m known for staying calm under pressure, communicating clearly, and showing up consistently.
Available for full-time or long-term roles. Open to US, UK, and AU time zones.
If you need someone reliable who can support your customers and reduce your workload, I’m ready to help.
