I help businesses and busy professionals manage customer support, administrative tasks, and data entry operations efficiently. With experience supporting US-based customers through email, chat, and phone support, I specialize in keeping communication organized, resolving customer concerns, and maintaining accurate records in fast-paced environments.
My tools include CRM platforms, Microsoft Office (Word, Excel, Outlook), Google Workspace, Canva, Zoom, Google Meet, and Microsoft Teams. I am experienced in customer service, email management, calendar coordination, file organization, documentation, and data entry with strong attention to detail.
Previously, I worked as a Customer Service Representative for an Amazon account, handling 80–100 customer interactions daily while consistently meeting performance and customer satisfaction goals. I also gained administrative experience through clerical support, record management, and documentation tasks during my internship.
I am available for full-time work and can work flexible schedules or US business hours. I am looking for a long-term opportunity where I can provide reliable support and contribute to a company’s daily operations.
I take pride in being dependable, organized, and easy to work with. I value professionalism, clear communication, and delivering quality work on time.
