Are you looking for someone proficient with Customer Service? Please feel free to browse my skills below:
• Familiar with Zendesk, Avaya, Kustomer, and Jira
• Knowledgeable with Microsoft Office Programs, Google Suite, Slack, Zoom and Canva.
• Can work with minimal supervision and a self-starter
• 7+ years of experience as a customer service agent handling inbound calls, chats and emails for financial accounts. • 2 years experience as an Operations Analyst • Recently handles content moderation and outbound calling