I am an E-commerce Virtual Assistant specializing in customer support and order management for online businesses. I help e-commerce brands handle daily operations so orders are processed accurately and customers receive clear and timely support.
I have experience supporting customers at Amazon and Conduent, where I handled 40+ daily interactions involving order concerns, billing issues, account verification, and technical troubleshooting while maintaining accuracy and following company processes.
I can manage customer inquiries through chat and email, handle order tracking and processing, and support product listings for Shopify stores. I am comfortable working in fast-paced environments and can quickly adapt to new tools and workflows.
I use Shopify, Google Workspace, Microsoft 365, Zoom, Microsoft Teams, and other customer support platforms for communication and case management.
I am available for full-time or part-time work and can work US, UK, or AU hours. I am looking for a long-term role where I can support your business consistently and grow with your team.
