Detail-oriented Virtual Assistant with a strong background in application and cloud support, offering over three years of experience in remote managed services. Specializes in technical support, system monitoring, and troubleshooting, with solid expertise in SQL and Oracle-based applications.
Experienced in Agile and Waterfall environments, supporting business operations, handling service requests, and ensuring system stability. Adept at using tools such as Jira, ServiceNow, Oracle Primavera, and SQL Developer. Combines technical expertise with excellent communication skills to deliver efficient and reliable remote support.
