Hello! I'm Claud, a dedicated professional with over 8 years of experience in customer service and 4 years in US human resources, billing, and operational support. I specialize in managing end-to-end recruitment, credentialing, and billing processes, ensuring compliance with state and federal regulations while maintaining operational efficiency.
What I Bring to the Table
Recruitment Expertise: Skilled in sourcing, onboarding, and matching talent to client needs, with a focus on healthcare professionals, RNs, and virtual assistants.
Credentialing & Compliance: Hands-on experience with state and federal compliance portals, background checks, and document management.
Billing & Payroll Management: Proven track record in claims submissions, payment reconciliations, and ensuring timely payroll processing.
Workflow Optimization: Adept at creating streamlined SOPs, onboarding workflows, and KPIs for efficient operations.
Tools & Platforms I Use
HR & Collaboration: ATS Workable, Bamboo HR, LikenedIn, Paycheck, ADP, Asana, Slack, Zoom, Microsoft Teams, and Google Workspace.
Billing & Practice Management: Kareo, Availity, EHR systems, TMHP, HHAexchange and State billing portals.
Scheduling & CRM: HubSpot, Acuity Scheduling, Calendly, and Talkroute.
General Productivity: Microsoft Office Suite, Adobe Acrobat, and more.
Why Work With Me?
I combine a strong foundation in business management with a knack for problem-solving and communication. I thrive in roles that demand multitasking, attention to detail, and a client-first approach, ensuring that businesses and teams are set up for success.
Let’s connect to discuss how I can help you achieve your business goals!
