Experienced Customer Service and Administrative Support professional with 3 years and 9 months of experience supporting U.S. and UK-based accounts in remote and corporate environments.
My core strengths include email and inbox management, customer communication, CRM updates, data entry, documentation, ticket handling, order tracking, appointment scheduling, and day-to-day administrative support. I am comfortable handling multiple tasks, following SOPs, maintaining accuracy, and communicating professionally with clients and customers.
My background includes:
• 1 year and 3 months as a Customer Service Representative for a U.S. telecommunications account handling escalations, phone activations, and order tracking.
• 2 years and 6 months supporting a UK-based banking account focused on email support, operations support, and data entry.
Tools & Software:
• Google Workspace
• Microsoft Office Suite
• Notion
• Slack
• CRM
• Citrix Workspace
• ChatGPT
Services I Offer:
• Customer Service (Call & Chat Support)
• Email Management
• Calendar Management
• Data Entry
• Administrative Support
• File & Document Organization
• Appointment Scheduling
• General Virtual Assistance
Availability:
• Full-time or Part-time
• Can start immediately
• Open to flexible schedules, including weekends and holidays
• Can work in PST, EST, CST, UK, or PHT.
Rate
• Starting at $5/hour (Negotiable based on role and responsibilities)
If I'm someone would be a good fit for any position, my line is always open. Please send me a message—I look forward to hearing from you!
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