Results-driven professional with 4+ years of virtual assistant experience and a strong background in customer service, sales, and administrative support. Experienced in telco consumer accounts as a Contact Center Officer, handling customer inquiries and service bookings for warranty claims. Brings additional expertise as a former college instructor and assistant project coordinator intern, demonstrating strong communication, organization, and multitasking skills. Adaptable, detail-oriented, and committed to delivering high-quality support across diverse industries.