Hi I'm Edz. — a reliable and detail-oriented Customer Service with 5 years of experience in email, calls and chat support in the BPO industry, used CRM tools like Zendesk and Salesforce. I have hands-on experience handling customer inquiries, managing client relationships, and assisting with sales-related tasks. I am confident in my ability to support business owners with both administrative and client-facing responsibilities while maintaining professionalism and efficiency, and I’m also comfortable with email and calendar management
I work well independently with little supervision and always aim to stay organized and responsive.
If you’re looking for someone who is professional, hardworking, and easy to work with, I’d be happy to support your business.