I have experience providing professional customer support through email, live chat, and messaging platforms while helping businesses maintain smooth daily operations.
My experience includes handling customer inquiries, preparing quotations, scheduling appointments, managing follow-ups, processing orders, and resolving customer concerns with accuracy and professionalism.
Before transitioning into remote customer support, I managed e-commerce operations for 6 years, where I processed customer orders, maintained product listings, organized inventory, and ensured timely deliveries. I also worked as a live selling assistant, supporting real-time customer inquiries and order management during Facebook Live sessions.
Tools & Skills
• Customer Support
• Email Support
• Live Chat Support
• WhatsApp Support
• CRM
• Google Workspace
• Microsoft Office
• Order Processing
• Scheduling
• Calendar Management
• Data Entry
• Administrative Support
• Quotations
• Customer Follow-ups
• E-commerce Operations
• Problem Solving
• Attention to Detail
I'm always eager to learn new systems and quickly adapt to different workflows. My goal is to provide excellent customer experiences while helping businesses stay organized and efficient.
