Licensed Pharmacist · Operations Leader · B2B Sales & CRM Professional
I am a licensed pharmacist and operations professional with 8+ years of experience spanning clinical healthcare, multi-branch retail leadership, B2B sales, CRM management, and customer success. I bring a rare combination of analytical precision and strong client-facing communication that is built across fast-paced, high-volume environments where accuracy and people skills both matter.
Most recently, I served as an Area Retail Executive overseeing 25+ locations, managing KPI tracking, performance accountability, workflow optimization, and cross-functional coordination while protecting client retention and driving consistent revenue growth. I also have direct outbound sales experience executing structured calling campaigns, managing CRM pipelines, booking appointments, and maintaining complete documentation across every stage of the sales process.
Whether the role calls for healthcare operations support, remote administrative coordination, or outbound sales and pipeline management, I show up organized, proactive, and ready to contribute from day one.
What I specialize in:
• Healthcare & admin support · CRM data management & reporting
• Multi-branch operations coordination · Outbound prospecting & appointment setting
• Patient & client communication · Workflow & process improvement
• KPI tracking & performance reporting · Calendar, email & task management
• SOP documentation · Inbound lead follow-up & client retention
I am a C2-level English speaker with full professional mastery of American business communication, comfortable engaging US clients, supporting remote teams, and working independently on a permanent night shift schedule.
If you need someone who can hit the ground running who is organized, precise, and equally strong in people skills and operations, I am ready to bring that to your team from day one.
Verified
