Results-oriented professional with over 10 years of experience in medical sales, 3 years in BPO operations, and a solid background in ESL education. Demonstrated expertise in managing large-scale lead databases of 5,000+ entries with 100% accuracy, while handling a high-volume pipeline of 50+ daily leads and maintaining a 95% follow-up rate. Skilled in collaborating with property rental owners to resolve on-site issues and streamline workflows, driving business growth and efficiency. Additional experience includes photo and video editing, website management, content creation, and mobile phone software/hardware troubleshooting. Known for adaptability, precision, and a commitment to delivering high-quality results across diverse industries.