Social Media Manager, Customer Service, Outbound and inbound, billing, insurance

I have experience in insurance benefits, billing and claims assistance, helping clients understand
benefits and payments. I handle electronic prescription requests, review patient appointments, and
ensure accurate coordination with providers. I also provide telecom customer service, including
billing support, troubleshooting, and plan upgrades. In addition, I’m skilled in outbound records retrieval with
HIPAA compliance, accurate data entry, and YouTube content creation for boxing news and
updates, I manages also social media engagement.